Claw Tax Group Privacy Policy
Introduction
Welcome to Claw Tax Group (“we”, “our”, “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://clawtaxgroup.com/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- First name and last name
- Email address
- Phone number (including mobile phone number)
- Comments
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. We never sell leads or anyone’s personally identifiable information.
Mobile Phone Numbers
If you provide us with your mobile phone number through our contact forms or other means on our website, we will use this information solely for the purpose specified at the time of collection. This may include responding to your inquiries, providing services, or sending you updates and information related to our services.
- Consent: By providing your mobile phone number, you consent to receiving communications from us.
- Security: We take appropriate security measures to protect your mobile phone number from unauthorized access, disclosure, or misuse.
- Sharing: We do not share your mobile phone number with third parties without your explicit consent, except as required by law.
- Retention: We retain your mobile phone number only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
TCPA Compliance Policy
Claw Tax Group is firmly committed to protecting consumer privacy and complying fully with the Telephone Consumer Protection Act (TCPA). We do not utilize any automatic telephone dialing systems (ATDS) or prerecorded voice messages in our communications. Our TCPA compliance practices are as follows:
Contacting Form Submisssions
- We make calls only through live agents manually dialing numbers to individuals who have completed a contact form.
- We honor the national Do Not Call Registry and internal do-not-call lists, ensuring any listed numbers are promptly removed from our calling lists.
- Our agents clearly identify Claw Tax Group and provide our contact information at the beginning of each call.
- We avoid calling residential lines before 8am or after 9pm local time
Consent and Record-Keeping
- We obtain prior express consent before initiating calls to wireless phone numbers.
- Consent records are maintained for a minimum of 4 years from the date of the call.
- We do not share personally identifiable information with any 3rd party
Training and Monitoring
- All employees involved in calling contacts who submit a contact form undergo regular TCPA training.
- Call monitoring and review processes ensure adherence to our TCPA compliance policies.
We appreciate your trust in us. Your privacy is our top priority. Rest assured that we will never share, sell, or trade your personal information, including phone numbers and SMS consent, with any third parties under any circumstances. Your data remains secure with us.
Do Not Call Policy
- Consumers can request to be added to our internal do-not-call list by emailing info@clawtax.com or calling 651-323-2255. Requests are processed within 30 days.
For any TCPA compliance questions or concerns, please contact info@clawtax.com.